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#ShapingFutureLeaders in Hotel Industry IN THE NUMO BEEHIVE

With a diverse and passionate workforce, Numo Ierapetra

offers a dynamic and collaborative environment that fosters
growth.

PASSION AND CHALLENGE Mohammed Thamarat, the Room Division Manager, has been a
proud member of the Numo family for two years. With an impressive 15 years of experience
in the hospitality sector, spanning across the Middle East and Asia, his expertise primarily
The NUMO revenue, sales, and reservations departments are essential to focuses on Front Office Department operations. “In my second year at Numo, I have witnessed
an increase in repeaters, a testament to the exceptional experiences we consistently deliver”.
each other and the company’s success. Let’s hear from their managers.
Christina Michalaiou, the Food and Beverage Operations

Manager with a master's degree in Business Management on Human Resources, brings
Manos Skiadas / Revenue Manager nine years of valuable experience to her role, including positions at awarded resorts and
“As Revenue Manager, I check availability, reports, rates, top sales, competition, and budgets. I brainstorm ways restaurants in Greece and Switzerland. She feels privileged to be able to offer memorable
to maximize revenue and develop the company. I’m delighted to be a part of NUMO Hotels & Resorts, where I experiences: “One of the things I cherish the most is creating unique moments for guests,
constantly evolve and learn new things. The family environment makes sure employees are heard, but it’s often particularly with private dinners by the sea or at the open-air cinema”.
already ahead of the needs of its departments.”
Nikos Kourkoutas, our Executive Chef, is committed to ensuring that our
restaurants leave a lasting impression through the art of taste. In his own words, “Menoa
Olga Chronopoulou / Reservations Manager is a harmonious blend of fusion flavors with a Peruvian and Asian influence, The Coast by
“As Reservations Manager, I ensure the department’s smooth operation, especially the correct and continuous Tamarisk is a place for those seeking the purest seafood delights, while Tamarisk emphasizes
booking and clearing of reservations. I monitor profits and occupancies, while checking cancellations, changes, on Mediterranean cuisine, prepared with locally sourced ingredients”.
and unsure bookings. My field requires skills and is vital to the reception and sales departments. The challenge is
having to manage procedures like a good conductor. Each day is different with lots of booking changes, as well as
new reservations that could hit revenue targets. What I love about my work is immediately seeing its outcome. The
department’s actions are assessed daily, while we pursue goals and profits. Succeeding is the ultimate satisfaction.”
We wish the best for Olga and her new baby!

George Georgakopoulos / Sales Manager
“The sales department increases hotel occupancy and revenue. We monitor and analyze the performance of each team member, while
identifying new growth opportunities. Our challenges are the fast pace, competitive environment, and budgeting pressures. Providing superior
customer service is what I love about my job. Successful communication with guests is important, from initial contact with them to their warm
welcome and memorable stay at our hotels.”

“Stay tuned. Thrilling news are coming your way.

Prepare for unique experiences in Ierapetra

and beyond, reaching the Cyclades.”

LIAISON OF

NEW ONWARDS & EXCELLENCE

ACHIEVEMENTS UPWARDS The true essence of our Numo Ierapetra's

Theofanis Fousekis: from Reservations identity shines through the remarkable in-
We’re thrilled to announce that Numo Ierapetra is a winner Agent to Business Development Executive dividuals who serve as our ambassadors.
in one of the categories awarded in the World Luxury Miltos Vardas, the Front Desk Supervi-
Awards. Stay tuned to our Social Media to find out which George Fotopoulos: from Reservations sor, and Andreas Mpekas, our Chef De
category we won! Agent to Revenue Executive Cuisine, stand as the hotel’s paradigms,
Other exciting news: our dynamic sales team is making forging a strong and positive bond with
waves on the global stage! We’re proud to share that they’re At Numo Hotels & Resorts, passion fuels our guests. Their exceptional profession-
actively participating in international hospitality events such success. Our commitment to internal alism, customer-centric attitude, passion
as WTM World Travel Market in November 2023 and ILTM promotions showcases our belief in for their work, and dedication to our vi-
International Luxury Travel Market in December 2023, nurturing and empowering individuals sion make them leading examples of our
showcasing our commitment to expanding horizons and who demonstrate exceptional drive company's culture and values.
fostering valuable connections in the industry. and dedication.