Page 3 - ΝUMO JOURNAL#1

#ShapingFutureLeaders in Hotel Industry STRENGTH IS tality, warmth, and extraordinary guest experiences. Let us
always remember that motivation is the fuel that propels
us forward. Your enthusiasm and dedication are infectious,
IN UNITY inspiring those around you to strive for greatness. It is your
positive spirit that sets the tone for our guests’ stay and
makes them feel like family. In this fast-paced industry,
It is with immense pride that I acknowledge the unwaver- teamwork and unity are our strongest assets. Together, we
ing dedication and hard work that each member of our achieve more than we ever could alone. Our collective ef-
staff contributes day in and day out. Our staff is not just a forts are what set us apart and define us as a cohesive
In the world of hospitality, where every interaction leaves an indelible group of individuals; you are the beating heart of this hotel. family working towards a shared vision. Let us continue to
CURIOSITY. mark, the heart and soul of our success lies in the dedicated Your commitment to excellence, your tireless efforts, and foster this sense of camaraderie and collaboration, for it is
individuals who form the backbone of Numo Hotels. As we navigate
through unity that we truly thrive.
your continuous pursuit of greatness are the very founda-
Andreas Yiaxis,
PASSION. the dynamic landscape of the hospitality industry, our commitment tion upon which our achievements rest. It is your collective Hotel Manager NUMO Ierapetra
passion that transforms our hotel into a haven of hospi-
to nurturing and empowering our hospitality family remains steadfast.
We remain the driving force in employee development focusing
AESTHETICS. in diversity and inclusion regarding talents and expertise to meet
every challenge and reward every contribution in the highest goal
of premium guests’ experiences. We have embraced the ethos that NUMO IERAPETRA We are excited to share that our
a genuine smile, a thoughtful gesture, and an attentive ear have the NUMO Ierapetra restaurants have
power to transform an ordinary stay into an unforgettable memory. Our Human made a sensation and have been
Resources Department serves as the guardian of this culture, ensuring that every AMONG featured in prestigious media such
team member is equipped with the tools, training, and support needed to deliver as Athinorama, Madame Figaro, K
excellence with authenticity. ATHINORAMA’S of Kathimerini, Harpers Bazaar and
TOP PICKS Esquire magazine among others.
Penny Penesi, Human Resources Director at NUMO Hotels & Resorts Athinorama’s food critics team raved
about our chefs’ unique creations
of their signature dishes, whether it was the Mediterranean-Peruvian fusion food
served by candle-light at Menoa or the pop-up exclusive fine-dining cuisine served
at The Coast by Tamarisk.
IN THE Our imaginative cocktails with the signature of the recent entry in the World’s 50
Best Discovery list, The Bar in Front of the Bar in Athens of co-owner Konstantinos
NUMO Theodorakopoulos were applauded as well.
The publication also highlighted our top-notch service and philosophy that makes
BEEHIVE for a perfect dining experience for both couples and friends alike.
We take immense pride in our restaurants and bars and are thrilled for the recogni-
tion. We encourage you to read the full feature, with more pictures and insights into
From the moment a team mem- our menu and atmosphere.
ber joins our family, they embark
on a path of continuous learning.
Our comprehensive training curric-
ulum covers every aspect of guest
engagement, hospitality opera- CRAFTING OUR FIRST
tions, and personalized service. We
nurture their interpersonal skills, NUMO INSPIRATION EDITION
instill the values of empathy and
attentiveness, and empower them
with the knowledge needed to an-
ticipate and fulfill our guests’ de- It is with immense pride and gratitude
OUR OWN sires. Through seminars, interactive to name you Employee of the Month
for May and June. Your commitment to
workshops, and real-life scenarios,
TRAVEL our staff emerges as ambassa- excellence, unwavering enthusiasm, and
dors of genuine hospitality, ensur-
exceptional contributions have not only
STARTS HERE ing that every guest feels valued, caught our attention but have also set
a remarkable standard for us all.
heard, and cherished.
Employee of the Month for May is:
Nestled within the walls of the Numo Head offices in Athens, there is Babis Loulakis Part of NUMO Hotels & Resorts
the hub of our administration, the strategic minds of our commercial evolution, our first luxury publication,
department, and the dedicated professionals of our HR team. The Employee of the Month for June is: NUMO Inspiration, makes its debut this
interplay between our administrative wizards, commercial strate- Theodoros Karnavas (seen on top season of Summer 2023 in collaboration
gists, and HR champions forms the cornerstone of our achievements. photo with Nikos Kourkoutas, Execu- with Else Agency Sophisticated Media
Allow us to introduce the driving forces behind our success. tive Chef NUMO Ierapetra). Lab to inspire our guests. NUMO
Inspiration has been designed and
Matina Argyriou, Director of Sales NUMO Hotels & Resorts composed to Connect with the Cretan
“Our main goal is to attract guests by presenting hotel’s THE ACE essence, Engage with our hospitality
services in the best possible and truthful way, while developing vibes, Follow the island’s development
sustainable relationships with both customers & team members." OF OUR and Enjoy moments of luxury! As our
Filimon Telelis, Director of Revenue NUMO Hotels & Resorts name suggests, NUMO aims to do
“As the Revenue Director, I must have the ability to forecast, accord- MONTHLY things differently – in a new modern
ing to the current conditions and the global economic climate. We way and it fully portrayed it on our
should take into account the demand and competition, while avoid- RACE flagship, NUMO Ierapetra – featured
ing problems related to room availability and customer satisfaction.” thoroughly in our amazing first edition.